Supervisory Skills

Date & Time

19 September 2013 | 09:30 - 16:30

13 March 2014 | 09:30 - 16:30

Venue

Leigh Court

Cost

£168 + VAT

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Course Benefits:

• Identify key attributes required for a supervisory role
• Examine ways of overcoming potential problems

Course Outline

• What makes a good/bad supervisor
• The five principles of a good supervisor
• The difference between "management" and "leadership"
• The importance of effective communication
• How to run team meetings
• Dealing with challenging people

Who should attend?

Anyone recently, or about to be, promoted to a team leader or supervisory role or more experienced supervisors who have had no formal training.

Book

Call 0845 8389 964. Alternatively, use the booking form below.