Writing Business Letters and Emails with Confidence

Date & Time

7 October 2013 | 09:30 - 16:30

Venue 

Leigh Court

Cost

£168 + VAT

Members of the Chamber of Commerce save 10%, join today! 

Course Benefits:

• Master the '7 C’s' which will revolutionise your writing
• Control the subsequent light you and your organisation are portrayed in
• Create a positive image that is consistent with the way you would like to be seen
• Create your desired result more efficiently, saving valuable time and money

Course Outline

• Welcome and introductions
• What sort of letters and emails do you write?
• What annoys you about other people’s written communication?
• Getting started – four tips for getting past the blank screen

Sailing over the 7 C’s

 Making sure all of your written communication is:

• Compatible - who are you writing to?
• Complete - all relevant information and layout included
• Courteous - polite and conforming to the expected protocol
• Constructive - be positive and achieve the desired result
• Concise - present briefly
• Clear - there’s only one meaning and it’s the one you want
• Correct - accurate in content and presentation
• Review - action plans

Who should attend?

Anyone who sends letters or emails on behalf of their company.

Book

Call 0845 838 9964 or use the booking form below.