ERP, also known as, Enterprise Resource Planning, is a rather unappealing term; and trawling the internet for information about what it is can be somewhat challenging. Especially with the amount of information available, some of which is unnecessarily confusing. So, in simple terms, what is ERP and how can it help you grow your business?
ERP combines various processes that are essential to running a business, including stock control, accounts, CRM, backorder management, reordering, up-and-cross selling (just to name a few), and integrates them into one complete system to streamline processes and information across an entire organisation. In this post, we’ll cover the top 5 features so you, as an Online Seller, can quickly and easily understand and unlock the power of ERP.
1. Omnichannel control
Whether you already sell on multiple channels or plan to expand, Omnichannel is the way forward. Omnichannel makes your life easier. No longer will you have to individually update each channel when you sell an item. For example, every time you sell on Amazon your listings will be updated on eBay and Magneto too, so you never oversell.
2. Accessibility
No matter where you are or what device you’re using, listings, stock and sales are all accessible; this allows you to react dynamically to any changes or problems that may arise at any time. As an Online Seller, we know customer satisfaction is key to success. Reviews play a vital role in increasing and maintaining sales and retaining repeat customers. Replying to questions and queries as soon as possible has a huge impact on buyer perception and is likely to lead to long-term relationships.
3. Usability
Introducing a new tech system into a business can often be time-consuming, especially when it involves training a large number of users. However, ERP systems are intuitive to use. After all, every major company in the world, and most of the smaller ones have some form of ERP in place. If everyone can do it, how hard can it be?
4. Functionality
There are endless amounts of tools available online for every individual aspect of your business, but why bother getting these individually when one system can do it all for you? Consolidating all of your tools into one system will mean easier management. No more forgetting which tool to use or collapsing under the pressure of a thousand tabs.
5. Oversight
Track the growth and success of your business easily, from individual products to the overall company. No more guesswork. Gain knowledge of your business’ weak spots and work to remove them! Our partner - Khaoscontrol Cloud does all of this – and more! If you are searching for a way to improve and grow your business, look no further.
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