Business West Customs Declaration Success Story: Beyond the Bean

Author
Fiona Parsons
Senior Marketing Manager - Commercial
1st November 2022

Beyond the Bean, a specialist supplier to the coffee sector within hospitality, based in Bristol, has grown its exports from 24% to over 40% of sales over the past 5 years, with the support of Business West’s export documentation team.

Katrina Guzzetta, Customer Services Manager at Beyond the Bean said:

“Despite the challenges of Brexit and the impact the Covid pandemic had on the hospitality sector, Beyond the Bean, has invested in our export team, infrastructure, and export documentation processes. As a result, we have seen growth within Europe as well as our international markets. The Middle East is also a strong market for us and our latest addition to the 55 countries we supply is Iraq.”

The company was previously using a freight forwarder to complete their export declarations, but this solution was no longer working for Beyond the Bean. They were already working with Business West to complete their Certificates of Origin and “it felt a natural progression to use Business West for our Customs Declarations”, according to Katrina.

Katrina went on to add:

“Previously we were paying for a service where our customs declarations were being supplied inaccurately, and this was a big risk to our business. Now we have engaged Business West to complete our Customs Declarations, and they are completed quickly and efficiently. And most importantly they are accurate, which means we are compliant with HMRC. This is very important to Beyond the Bean.

“In addition, it is always helpful to get advice from Business West on export issues as they crop up, and as we have a longstanding, trusted relationship, the team are a pillar of support. For example, recently Business West has been very informative with the CHIEF (Customs Handling of Import and Export Freight) to CDS (Customs Declaration Service) migration and provided upfront advice and a smooth transition to the new service.”

Catherine Stephens, Head of International Trade Services at Business West said:

“We can help ambitious companies like Beyond the Bean to grow their business overseas by providing customs declarations support. With decades of experience in international trade, Business West will ensure your goods reach their destination without incurring extra costs.

“It is crucial that customs declarations are completed correctly to avoid delays, so if you need customs declarations support do not hesitate to get in touch with us.”

Joe Goldsworthy, Customs Agent at Business West added:

“It’s a pleasure to work with companies like Beyond the Bean, and we pride ourselves on providing fast yet accurate declarations.  While international trade can be challenging, businesses don’t have to go it alone and we are glad to support Beyond the Bean, along with many other businesses, with their customs declarations and export queries.”

Businesses looking for support with their customs declarations can contact 01275 774 958 to speak to a member of the international trade team at Business West. Alternatively, they can visit here for more information. 

Click here for more information on Beyond the Bean.

 

  • Business West as your Customs Agent

    Business West delivers a Customs Declaration service for UK importers and exporters, of all sizes, in every region of the United Kingdom. If you’re interested in finding out more about how the ChamberCustoms service can work for your business please click on this link.

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  • Business West as your Customs Agent

    Business West delivers a Customs Declaration service for UK importers and exporters, of all sizes, in every region of the United Kingdom. If you’re interested in finding out more about how the ChamberCustoms service can work for your business please click on this link.