Keep up-to-date with the latest business news, marketing best practices, success stories and more with content produced by the Business West team and regional business leaders.
As a leader/manager have you wondered if you have the right person in the right job? Do you think this about yourself? Of course everyone else expects us to be confident, cheerful and striding out to...
Business West Chairman Stephen Robertson explores the key facets and aptitudes that will ensure a Chairman's role is effective in contributing to an organisation's continued growth and success.
Having the right staff with the right skills to meet current and future demand is a difficult act to balance - yet it can be critical to economic growth
The term "leadership and management" is often banded around as two separate aspects of business, with the familiar quote (and the image that goes along with it) - "Are you a leader or are you a...
In the first four parts of this series, we looked at why and how The Expert! model is so important for the success of service firms and how to apply it. In this final part Robert Craven brings...
Mission statements and leadership visions are often forgotten because over time they disconnect from reality. This might happen because: leaders conjure up the mission and vision without sufficient...
In parts 1, 2, 3 and 4, we looked at why and how The Expert! model is so important for the success of service firms and how to apply it. Part 5 is more about the attitude and approach you need to...
To grow a service firm is not just about knowledge of The Expert! model, covered earlier in this series. It is also about how you apply your skills and attitude, and how well you understand the...
Social intranets? Enterprise social networks? Mobile portals? Think you need to be bigger to take advantage? Think again. As a SME, it's even more important to be agile, and to leverage your internal...
