Maximise your membership: Looking after your people with Westfield Health

It's not a question most business owners have time to stop and think about, but it's becoming harder to ignore. The Health and Safety Executive estimates that 1.9 million UK workers experienced work-related ill health in 2024/25, while Westfield Health's latest Workplace Wellbeing Survey found that 51% of employees rank workplace benefits as the most important factor after salary.

Whether you're trying to attract new talent, retain experienced staff or simply support your team a little better, employee wellbeing has become part of running a successful business.

The good news is that, as a Business West Chamber member, you don't have to work it out alone.

One of the lesser-known benefits of Chamber membership is access to Claire Thomas, Westfield Health's dedicated Health and Wellbeing Consultant.

Claire works with our Chamber members across the South West, helping businesses understand what support is available and where they can make the biggest difference to their people. There's no sales pitch and no obligation. It's simply an opportunity to have an informed conversation about your business, your workforce and your wellbeing priorities.

Whether you're reviewing your employee benefits, looking for ways to improve staff wellbeing or wondering where to start, Claire can help you explore the options.

One option Claire may recommend is the Chamber Primary Health Plan, available exclusively to accredited Chamber members. Starting from just £7.41 per employee, per month, the plan gives employees money back towards the cost of everyday healthcare, including dental treatment, eye tests and glasses, physiotherapy and consultations.

It also includes access to valuable health and wellbeing services such as DoctorLine, where employees can speak to a practising GP or clinical pharmacist 24 hours a day, 365 days a year.

The plan offers four levels of cover, premiums don't increase with age and dependent children are covered on key benefits at no extra cost. Every business is different, which is why the first conversation with Claire focuses on understanding what would work best for you, rather than offering a one-size-fits-all solution.

If you've never explored the wellbeing support available through your Chamber membership, now is a great time to start.

We spoke to Sara Witham, Chamber member and founder of Evil Empire about her experience of Westfield Health.

I wanted to give some extra benefits to my team, and I had previously had a similar scheme a few years back when I was employed. I had used it myself and found it to be very beneficial for all those little things that really add up!

It’s great to be able to flex the cover and have it work for you and your family but as a company, be able to provide a very good base level cover to get them started. Getting money back for things like contact lenses and other services really helps, especially with the high cost of pretty much everything right now! The discounts on everyday brands and days out are great too.